We understand that plans may change, and we aim to be as flexible as possible while maintaining fairness.
Cancellations
- Cancellations made within the approved cancellation period may qualify for a full or partial refund, subject to the booking terms.
- Late cancellations or no-shows may attract cancellation charges equivalent to one night or the full booking amount.
Refunds
- Approved refunds will be processed to the original payment method.
- Refund processing times may vary depending on your bank or payment provider.
Non-Refundable Bookings
- Promotional or discounted bookings may be non-refundable. This will be clearly stated at the time of booking.
Early Departure
- Early check-outs may not be eligible for refunds unless otherwise agreed by management.
Contact Us
For any questions regarding our policies, reservations, or your stay, please contact our front desk or customer support team. We are always happy to assist.
Thank you for choosing 2020 Hotel Wuye. We look forward to hosting you.
